You're at the chair.
Your patients still get an answer.
An AI assistant that answers practical questions on WhatsApp and books, moves and confirms appointments. No medical advice, set up around your practice.
Lindehof Dental PracticeLindehof Dental Practice is a fictional example.
Do these sound familiar?
Three ways an independent practice loses time and patients without noticing.
The phone rings during a treatment
The assistant is at the chair or helping someone at the desk. The line is busy and the patient tries again later, or not at all.
Messages come in after closing time
At 20:40 someone wants to move a check-up via WhatsApp. The message is read the next morning, between the first patients.
An empty chair because of a forgotten appointment
A patient forgets the check-up and doesn't show up. The treatment time is gone, when someone else could have been helped.
One assistant for messages, appointments and reminders
One system that we set up for your practice. The assistant says at the start of every conversation that it is an AI assistant.
WhatsApp and phone assistant
Answers practical questions about opening hours, how to reach you and registering, outside opening hours too. Clinical questions, pain and doubt are passed on to the practice.
Booking and moving appointments
Patients book or move an appointment right in the conversation. The assistant confirms the specifics: day, time and type of appointment.
Reminders beforehand
Patients get a reminder beforehand and can let you know straight away if it no longer suits. Then the practice can fill the time again.
Check-up recalls
A message to patients when it is time for their periodic check-up. The practice decides when and what is sent.
What we measure together with you
We don't promise figures we can't back up. We measure together what the assistant does in your practice.
- ✓How many messages come in outside opening hours
- ✓How quickly patients get an answer
- ✓How many enquiries become a confirmed appointment
- ✓How many appointments are moved or cancelled after a reminder
- ✓How much time the front desk still spends on messages
- ✓How often the assistant hands a conversation over to the practice
From first call to working assistant
No months-long project. We aim for a working first version within a week.
A no-obligation 15-minute call
We look at your practice with you and tell you honestly whether an assistant would pay off in your case. If it wouldn't, we'll say so.
We build and train your assistant
We set the assistant up around your way of working, your appointment types and your house rules. There is nothing for you to install.
Weekly tuning based on real conversations
We read along with what comes in and sharpen the answers. You can step in at any moment.
We're looking for 3 dental practices for a 30-day pilot
Valmoors Digital is new. That means the first three practices to join get better terms than anyone who comes later, and more of our time than we'll be able to offer down the line.
No setup fee
Normally you pay up front to have the assistant set up. For the first three practices we do it free of charge. You pay only the monthly fee.
30 days, cancel monthly
No annual contract, no notice period. If it doesn't work as agreed, you stop at the end of the month.
We stay on it personally
You don't get a ticketing system, you get our direct number. During the pilot we fine-tune the assistant every week based on the conversations coming in.
Nothing to show for the first month? Then you get the monthly fee back.
If in the first 30 days the assistant doesn't bring in a single appointment or enquiry that would otherwise have been missed, you get the monthly fee back. We measure it together with you, so you don't have to take our word for it. The conditions are in article 9 of our terms.
Answers to your questions
Does the assistant give medical advice?
No. The assistant is set up to give no medical advice. It passes clinical questions and pain complaints on to the practice.
Does this replace our phone or WhatsApp?
No. The assistant works alongside your current phone and WhatsApp. It answers practical questions and books appointments. You can step in at any moment.
Does this work with our practice software?
That depends on the system you use. In the first call we look at what is possible in your practice, and we say so honestly if something can't be done.
Do patients know they are talking to an AI?
Yes. The assistant makes clear at the start of every conversation that it is a digital assistant. If a patient would rather speak to someone at the practice, it hands the conversation over.
How do you handle patient data?
The assistant does not ask for medical details. What we process and how long we keep it is set out in our privacy statement. In the first call we discuss what your practice needs in that respect.
What happens if the assistant makes a mistake with an appointment?
The assistant can make mistakes. That is why the practice gets a notification of every appointment and we read along in the early phase. If something goes wrong, we fix it.
What does this cost?
It depends on the size of your practice and the number of enquiries per month. Packages start at €249 a month, excluding VAT. We're happy to talk through your situation on WhatsApp.
Book a free 15-minute call
Send us a message on WhatsApp. We'll look at your practice and show you how the assistant would work there.
Book now via WhatsApp